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Tech Tips: Cannot Access External FTP to get Patch and File from Closed Case

Issue: Not able to access patch and file from a closed case from Support Portal.   Diagnostics: Case was closed 6 months ago.   Cause: Attachments are deleted after 30 days of a case being closed.   Resolution: Download any needed patches or files before 30 days...



Library Entry
Upgrade TDM Datamaker and Portal to 4.7

Hi, All,   Please find the document to upgrade TDM Datamaker and Portal to 4.6, I hope it will be helpful.   Thanks and Regards, Manju

199544.docx