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Discussion Thread 6

Issue with Mobile Application

Discussion Thread 1

Tip: HTML message text missing from Notification History and NX_INSERT_NLH_MSG_HTML

Library Entry

Tech Tip: ActiveMQ stopped working when encountering missing journal file

The ActiveMQ component in SOI will stop working if a journal file is missing. In the soimgr.log, you will see the following trype of error messages...   ERROR [ActiveMQ Transport: tcp:///*.*.*.*:53839] cursors.AbstractStoreCursor.fillBatch(264)  - Failed to fill batch java.io...

Discussion Thread 2

Load Data Warehouse

Discussion Thread 12

Unable to download attachments

Library Entry

Tech Tip - Language setting web browser

Hi   If you have come across any of these situations:     > CAAM7301 Failed to get list of all services when setting up a Discover > Events tab - the Date and time of events appear but when expanded they contain no data     Please check the...

Discussion Thread 28

14.2 Upgrade Errors

Library Entry

Tech Tip : The Alert User Attributes are not returned when using the REST API get alert call.

Q: Why are the alert User Attributes not returned when using the REST API get alert call?   A: In order for the Alert User Attributes to be returned the GetAlertv2 REST API    call with accept media type "application/vnd.ca.soi.api.v2+xml" must be used to retrieve the User...

108001.docx

Discussion Thread 8

CA Clarity Tuesday Tip: How to identify "Invalid Timesheets" or Actuals missing in WIP

Library Entry

Tech Tip- After upgrading to Spectrum 9.3, are your Infoview reports missing titles?

If you had BOXI 3.3 installed before upgrade Spectrum to version  9.3, please Update Contents under OC -> Administration -> Report Manager.