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TECH TIP : CDM probe Memory Metrics for Solaris is negative

SYMPTOM cdm probe on Solaris returns negative value for Memory Metrics   STEPS TO FIX 1. Install cdm 6.20 2. Change the below key. <setup>/mem buffer used = yes (default : no)   Note. Buffers and Cached memory will be considered with mem buffer used=yes.




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Tech Tip: Service Discovery won't create new Services

When adding a lot of Service Discover rules the Services are not being created. If you review the \SOI\log\service-discovery.log you will see errors:   ERROR [dataLoaderScheduler4-1] servicediscovery.ServiceDiscovery - scanForRulesChanges(). java.lang.OutOfMemoryError: PermGen space &...


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Release Automation KB: How to Increase Agent's Java Heap Size

Problem Certain actions may result in an "out of memory" on the Release Automation agent once executed.   Example: When executing an action that downloads a large file from a URL, an "out of memory" error will be encountered.   Cause The agent's java heap size is too...


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CCA: How to Properly Utilize Memory Usage

By default, the CCA Server has allocated 2 gigs of memory.  Regardless of how much memory is installed, CCA won't utilize until certain changes are made.  To do this: Stop the CCA Server service Navigate to \CCA Server\bin\ and modify the service.bat file in a plain text editor ...


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Tech Tip: RA 9.0 Pump Service out of memory

RA 9.0 Pump Service out of memory Document ID:   TEC1949926 Product: Reporter/Analyzer 9.0 Issue: New Routers are not being discovered in RA 9.0.  The Task Manager on the RA Master Console shows that the NetQoS.ReporterAnalyzer.PumpService.exe process is using an excessive...