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1 result found for "tags:"event rule""
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How to PAUSE sla when incident status change to resolve from awaiting end user responce.Is there any macro condition for the same?
CA Business Service ...
CA Service Desk
ca service desk 17.0
ca service desk 17.0
casdm
casdm 14
event rule
macro atomic condition
macros
site-defined condition
sla
sla status
jagatjyoti1
Added 06-08-2017
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CA Business Service ...
CA Service Desk
ca service desk 17.0
ca service desk 17.0
casdm
casdm 14
event rule
macro atomic condition
macros
site-defined condition
sla
sla status
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