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Hidden H4 Anchor
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3 results found for "tags:"escalate""
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Discussion Thread
6
How to escalate a Case in support portal
CA Application Test
escalate
support case
Avinash Panditi
Added Sep 17, 2018
View Community
CA Application Test
escalate
support case
Discussion Thread
3
Time spent mandatory field, for to escalate, to transfer, to research and update solved status.
CA Service Desk
escalate
helpinghands
mandatory
resolve
ticket
time spent
transfer
Anon Anon
Added Mar 04, 2016
View Community
CA Service Desk
escalate
helpinghands
mandatory
resolve
ticket
time spent
transfer
Discussion Thread
4
Transfer Activity before Escalate when both performed at the same time? Is there a way to ensure the vice versa?
activity
CA Service Desk
casdm
casdm r12.9
escalate
helpinghands
helpinghands
notification
transfer
Anon Anon
Added Jan 08, 2016
View Community
activity
CA Service Desk
casdm
casdm r12.9
escalate
helpinghands
helpinghands
notification
transfer
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