NOTE: Due to some technical issues, the presentation starts at the 2 minute mark. CA Service Management at Discovery Health: Stretching the Boundaries of ITSM There's quite a buzz around Enterprise Service Management these days, and for good reason. Organizations are...
783314.mp4
Issue: When logged in as an Administrator, drilling down within the UMP CABI Summary Dashboard, in the "Top Groups by Alarm" dashlet not all expected origins/groups are shown. Environment: UIM 8.51 CABI v3.20 Resolution: 1. Access the UMP using the administrator...
There are two deployment options for CA Business Intelligence JasperReports Server (CABI Server). This guide explains how to deploy an external or shared CABI on a Windows system. This detailed document was developed as a guide for ensuring installation and operational success. - UIM...
197602.pdf
231178923.pdf
CA Service Management has extensive Change and Configuration Management capabilities, but are you getting all the value you can from them? Are you even using them? This session will look at additional value CA Service Management can bring to your organization in the area of Change and...
As part of the ongoing updates to the Idea backlog, we will be moving several Ideas to the "Not Planned" stage due to lack of community support across the Service Management community. As such, we have determined that Ideas still in a "New" or "Under Review" stage that are low scoring and...
481632.mp4
As part of the ongoing updates to the Idea backlog, we will be moving several Ideas to the "Not Planned" stage due to lack of community support across the Service Management community. As such, we have determined that Ideas still in a "New" or "Under Review" stage that are low scoring, aging,...
1 Comment - no search term matches found in comments.
231175598.pdf
2 Comments - no search term matches found in comments.
231174304.pdf