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Tech Tip: Connector Controls & Connection details doesn't show for any connector in SOI Dashboard

Environment: SOI Version 3.1, 3.2 & 3.3 Problem: SOI Manager, UI & Connector(s) installation went fine, but Connector Controls & Connection Details page is blank in SOI Dashboard Solution: This happens when AMQ Port 61616 is blocked between UI to SOI Manager....

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Tech Tip: SNMP Connector failed to start

SOI 3.3 SNMP Connector Problem : The SNMP Connector doesn't come online and status in the Dashboard showing as " snmp policy.xml failed schema validation " Solution : This is due to corrupt snmp policy file, open the .xml file in a browser it would show an exception... This page...

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Tech Tip: SOI - CABI reports failing with "Proxy Error"

Question: When trying to run the report live Ad-hoc they fail with below error...the status shows "running" for few minutes then this error occurs. Proxy Error The proxy server received an invalid response from an upstream server Reason: Error reading from remote...