1 to 7 of 7
Sort by

Library Entry
Tech Tip: CA SOI - Database query to view Alerts from a specific time period

Introduction: We need a database query to export/view the alert history from the SOI database for last 6 months.  Instructions: The Alerts database table will hold this information, we would usually recommend you work with your DBA to create a query based on that table. Here is an...

Library Entry
CA APM email shell

The CA APM email shell script is a custom action shell script to create customized emails with subject and body custom text.   This script was developed on C-shell on Suse 11.   There is no expressed or implied support for this material from the authors.

Library Entry
SOI Tech Tips: The Service availability report always shows 100% though there are alerts

Solution : The default 'Metric Definition Configuration ' in SOI UI Manager configuration is set to ' Down '. If there are no Down alerts on this service, the availability shows as Normal.                 &...