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Discussion Thread
7
Limitation in custom columns/tables???
add
additional
CA CMDB
CA Service Desk
call_req
columns
custom
customisation
limit
maximum
table
tables
Aamir Khan
Added 02-04-2019
View Community
add
additional
CA CMDB
CA Service Desk
call_req
columns
custom
customisation
limit
maximum
table
tables
Discussion Thread
5
Tip: How to Archive and Purge a specific ticket, in Service Desk Manager.
12.9
14.1
17
additional
archive
CA CMDB
CA Service Desk
itsm
pdm_logstat
purge
query
rule
sdm
service desk manager
sql
troubleshoot
troubleshooting
Kyle_R
Added 10-09-2017
View Community
12.9
14.1
17
additional
archive
CA CMDB
CA Service Desk
itsm
pdm_logstat
purge
query
rule
sdm
service desk manager
sql
troubleshoot
troubleshooting
Discussion Thread
3
Tip: After ITSM 14.1 C2, patch to fix change Assignees being limited ONLY to Group lookup
14.1
additional
arguments
assignee
c2
CA CMDB
CA Service Desk
constrain
cumulative
group
itsm
lookup
patch
restrict
search
service desk manager
t56h084
tech tips
tips
usrd
Kyle_R
Added 02-21-2016
View Community
14.1
additional
arguments
assignee
c2
CA CMDB
CA Service Desk
constrain
cumulative
group
itsm
lookup
patch
restrict
search
service desk manager
t56h084
tech tips
tips
usrd
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