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Tech Tip - CA Privileged Access Manager: PAM 3.0.1 A2A UNIX client not working after disabling TLS 1.0 and 1.1

Issue After disabling the "TLS v1.0/1.1 Connection Allowed" option on the Configuration > Security > Access page, our Linux A2A clients no longer work. It looks like they are not using TLS 1.2 when connecting to the PAM server by default.   Cause The Linux A2A version 4.13 for PAM...


Blog Entry
Tech Tip - CA Privileged Access Manager: Cipher Suites supported by the Active Directory Target Application

Question What Cipher Suites are supported by the Active Directory Target Application in PAM 3.1.1? Answer The AD target application only connects to the secure 636 port of AD domain controllers. A good way to see which Cipher Suites a secure client supports is to run a...


Blog Entry
Tech Tip - CA Privileged Access Manager: CVE-2018-1347 and CVE-2018-7489

Question   Is PAM affected by the recently reported Apache Struts and Jackson-databind vulnerabilities, CVE-2018-1347 and CVE-2018-7489?   Answer CA PAM is not affected by either vulnerability.


Blog Entry
Tech Tip - CA Privileged Access Manager: Threat Analytics launch from PAM dashboard results in blank page after upgrade from 2.8.3 to 3.0.2

Issue After upgrading PAM from 2.8.3 to 3.0.2, when I click on the Analytics icon on the PAM dashboard a browser session is launched but the page remains empty. When we check recent IdP log entries using the Configuration > Diagnostics > Diagnostic Logs ->...


Blog Entry
Tech Tip - CA Privileged Access Manager: CAPM 2.8.3 or 2.8.4 upgrade can cause problems with Thales HSM integration

Applying PAM 2.8.3 or 2.8.4 patches to an appliance that is integrated with Thales HSM may cause problems for the Password Management side of the product. This is because either of these two patches may overwrite configuration changes made for the HSM integration. A PAM administrator would find...


Blog Entry
Tech Tip - CA Privileged Access Manager: "Device CSV Import Error"

Problem :   Customer built a CSV to import Devices into CA PAM but got the following error while importing it:   "Message 10012: First CSV header must be Type not Type."   Resolution :   1. Renamed the file from IMPORT PAM.CSV to IMPORT PAM.csv ( please note the...


Blog Entry
Tech Tip - CA Privileged Access Manager: @PasswordViewRequest.getStartDate@ and @PasswordViewRequest.getEndDate@ always displayed in UTC time

CA Privileged Access Manager Tech Tip  by Kelly Wong, Principal Support Engineer for 10th October 2017 Issue @PasswordViewRequest.getStartDate@ and @PasswordViewRequest.getEndDate@ used in One Click Approval Email Template always displayed in UTC time, despite that we have...


Blog Entry
Workaround: Error threat analytics integration with CA PAM

[Issue] When I try to integrate and configure the Threat Engine to use the CA PAM Adapter I get the following error (Error! Service Configuration parameters are incorrect! ) in service configuration section. The CATapApiUser-x account status is enabled and created.   [Cause] User ...


Blog Entry
Tech Tip - CA Privileged Access Manager: Password View Policy e-mail notification

CA Privileged Access Manager Tech Tip  by Kelly Wong, Principal Support Engineer for 22nd September 2017   Issue E-mail notifications pertain to password view requests that were manually expired/approved/denied are sent out immediately but the e-mail...


Blog Entry
Tech Tip - CA Privileged Access Manager: Associate more than one Target Accounts with the RDP Application's Transparent Login

CA Privileged Access Manager Tech Tip  by Kelly Wong, Principal Support Engineer for 10th April 2017 Introduction You can implement transparent login for a Windows RDP server for secondary access through an application on that Device.   Question In policy, can we...