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How to Get Approver's details

Hi All, I am trying to understand, How to get userid, email id of a user, who approvers the workflow request. I am trying to include approver's details in notification object (similar to user who triggers workflow). Thanks. #notifyrelease #sendanemail #workflowapproval #approvalnotification



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RE: how to skip a Task in the parallel Workflow

Following the approach that I suggested, you would need 3 macros. First you need to identify an unused OOTB (out-of-the-box) attribute in the ticket object to use or add a custom attribute to the ticket object using the schema designer. Then you need 3 macros for the workflow object: An Action...


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RE: how to skip a Task in the parallel Workflow

It is not so simple to reference the attributes of another object instance when there is no direct relationship. In this case the only common attribute of the two workflow task instances is that they reference the same ticket object (so the two workflow tasks are indirectly related). If you want...


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RE: how to skip a Task in the parallel Workflow

Obviously, to accomplish what you want, the three tasks can no longer be parallel. I would design this so that the first task had included a special " complete " status that had a behavior and action that set an attribute in the ticket to a value to indicate that the second task is needed/not...


Discussion Post
how to skip a Task in the parallel Workflow

Hello, I'am using a Classic workflow in a parallel form and i want to skip a task. In my environment there are 3 task (task 1, task 2 and task 3) in a group and everyone gets the notification at the same time.My requirement is that I want to skip task 2 . when task 1 gets the notification he...


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RE: how to skip a Task in the parallel Workflow

hi @Lindsay Estabrooks please can any one assist me . how do i use below macro in change management wf. macro::upd val("cr wf", format("cr = '%s' AND sequence IN (20, 30)", cr.persistent id), // search over other tasks in the same parent request with seq 20, 301, 0, // delays"status", "SKIP" /...


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RE: how to skip a Task in the parallel Workflow

@Lindsay Estabrooks Can you tell me the Action macro according to your idea. Need your help.


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RE: how to skip a Task in the parallel Workflow

@Lindsay Estabrooks Please can you tell me the action macro using your idea.​


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RE: how to skip a Task in the parallel Workflow

thanks @Lindsay Estabrooks for the​ great idea. I'am thinking a macro something like this in my change workflow .Need your help as well. 1. if task "SYST" (wf.status = "APP") 2. set task "UATM" (wf.status = "PEND") 3. else 4. set task "UATM" (wf.status = "SKIP") here, "SYST" is a task code. ...