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servicedesk single sign with IIS windows authentication

servicedesk to be single signon & to bypass...login page . In our old servicedesk, it is



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RE: servicedesk single sign with IIS windows authentication

Hi Brian Thanks for the link and it worked for me when we access the application the server hostname then it redirect to home page. but our application is configured with F5, users are hitting f5 url i.e https://casdm.domain.net/CAisd/pdmweb.exe and it offload the traffic internal server. So...


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RE: servicedesk single sign with IIS windows authentication

Hi Asim, Please review the below KB article and make sure you have not missed a step: https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=48399 -- Kind Regards, Brian --


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RE: DR Servicedesk should be sync with prod environment

Thanks Kyle for detailed explanation.


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RE: DR Servicedesk should be sync with prod environment

Hello Asim, You need to consider the different elements of your environment, and make sure that each element is replicated over. This will be different site to site due to what is installed and the environment, but here are some general concepts. * Database This is a question for the Database...


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DR Servicedesk should be sync with prod environment

servicedesk i.e Production & DR DR is setup in... How can we setup DR servicedesk with...switch DR servicedesk alive when needed with



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Re: SDM fields to ticket create

Good day everyone, Has anyone solve this topic? Because right now we´re trying to create in SDM Incidents tickets from SOI Alerts and the Requested by field it doesn't fill with the user name. Thanks a lot for the information you can provide about it. #soi4.2 #soiaction #soiintegrations ...