Validation Status: Validated Status: Published Created Time: 21-03-2018 19:35 Products: CA IT Asset Manager , CA Software Asset Manager (CA SAM) , ASSET PORTFOLIO MGMT- SERVER , SUPPORT AUTOMATION- SERVER , CA Service Desk Manager - Unified Self Service , KNOWLEDGE TOOLS , CA Service Management - Asset Portfolio Management , CA Service Management - Service Desk Manager Search Summary: This document explains how to create a Data Partition Constraint which allows the logged-in user to update a Workflow task under specific conditions. Issue/Introduction: Problem: The following data partition is added to the data partition list for the out-of-the-box data partition named "Service Desk Analyst": Table Name: Workflow Task Constraint Type: Update Record Status: Active Constraint: assignee = @root.id OR group
Are there plans to bring these events back for Service Management?
Focus Search - Service Management - Roadmap presentation events?
Focus Search - ca service desk 17.0
Focus Search - Como relacionar Service Desk - Service Catalog?
Please follow this documentation to prohibit EXE files from being uploaded to a SDM repository https://docops.ca.com/ca-service-management/17-1/en/administering/configure-ca-service-desk-manager/establishing-support-structure/file-types Note that you need to right-click on the Repository itself and select EDIT to make this change. -- Paul Coccimiglio Principal Support Engineer Broadcom Inc
Estoy empezando a trabajar con la herramienta Service Desk. Entiendo que hay una manera de relacionar Service Desk con S A Service Catalog pero no se como hacerlo
#Ca Service Desk #Ca Sdm #sdmtickets #caservicedesk17.0 #sdmfields
Hi Brian Actually this Organization's customer ticket which is violated and they are already aware of it and we need to do this anyhow. Honestly this is not good practice but we have to do it..-- Original Message: Sent: 01-29-2020 03:18 PM From: Brian Mathato Subject: remove sla violation from...