List of known errors and possible solution

[Alessandro Capuzzo]

Hi all,

one of our customers requested the availability of a list of known errors present in the ITCA log files and the possible action that can be taken to resolve them.
As an example, I report what was requested:

TYPE	ERREUR VISIBLE	LOG	ERREUR DANS LA LOG	SOLUTION	FIX ?
Moteur Evaluation	Freeze des tâches moteur	TRC_AMRSS*.log	ReaperThread : Reaper counted 40 sessions but global count is 7001 sessions	Relance des services AMRSS	T5IZ444
Moteur Evaluation	Freeze des tâches moteur	TRC_AMRSS*.log	ReaperThread : Reaper counted 40 sessions but global count is 15001 sessions

[Steve Parker]

Hi Alessandro,

The best place to look is on the Support Site at the Knowledge articles.

https://support.broadcom.com/web/ecx/search?searchString=&activeType=server_knowledge_article&from=0&sortby=post_time&orderBy=desc&pageNo=1&aggregations=%5B%7B%22type%22%3A%22_index%22%2C%22filter%22%3A%5B%22server_knowledge_article%22%5D%7D%2C%7B%22type%22%3A%22productname%22%2C%22filter%22%3A%5B%22CA+Client+Automation%22%5D%7D%5D&uid=d042dbba-f8c4-11ea-beba-0242ac12000b&resultsPerPage=10&exactPhrase=&withOneOrMore=&withoutTheWords=&pageSize=10&language=en&state=2&suCaseCreate=false

For example if you search for Reaper Thread one example is: https://knowledge.broadcom.com/external/article?articleId=94073 

Rgds,

Steve