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  • 1.  Spectrum & Service now integration questions

    Posted 16 days ago
    Hi community,

    I have following questions for spectrum and service now integration. Please suggest me

    1. Authentication methods supported & recommended by the product with third-party web application
    2. Web Service API to pull(GET HTTPS method) network devices into staging tables
    3. Role/Level of access required to fetch data from the SpectroServer Database
    4. Database Schema/JSON/XML structure for mapping fields in the source system with the fields of the target system.
    Thanks & regards,

  • 2.  RE: Spectrum & Service now integration questions

    Posted 12 days ago
    You do realize that you're asking guys here to provide the entire work, right?

    You're asking the wrong questions, in relation with a CMDB system/SNOW integration. 

    1. Authentication supported by Spectrum is fully described in the documentation. You should check it there.
    2. Rest API is again fully described in the documentation. There's also Swagger available, so you can test out your required API calls there.
    3. Required privileges for RestAPI access are described here.
    4. That's the entire SS structure (Model Types, Models, Attributes and Relations), with no details on what it should reside on the SNOW part. That is fully dependent on the desired CMDB structure, so there's no solution that works by default. It should be first analyzed.

    Cătălin Fărcășanu
    Senior Consultant
    SolvIT Networks