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  • 1.  Servicenow Integration error

    Posted Mar 22, 2023 02:44 AM
      |   view attached

    Hi Community

    Iam facing error while integrating Spectrum with Servicenow , I checked the NIM logs and it like :


    Parse Soap Message: a soap fault was found within the soap response
    WebserviceException thrown in Invoke With Retry: Exhausted all retries with exception message 'User Not Authenticated'



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    Thanks and Regards
    Venkat Shiva
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  • 2.  RE: Servicenow Integration error

    Posted Mar 22, 2023 03:25 AM

    I think the message is self explanatory: the user is not authenticated. Validate user and passwords fields.



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    Cătălin Fărcășanu
    Senior Consultant
    SolvIT Networks
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  • 3.  RE: Servicenow Integration error

    Posted Mar 29, 2023 08:28 AM

    Thanks Catalin 

    Now its working fine