Clarity

 View Only
  • 1.  Read user through XOG API service, getting 'out of memory' in app server

    Posted 19 days ago
    We are trying to read user through xog api service, after few success response we start seeing 'out of memory' error on app server. can someone suggest how to resolve this.


  • 2.  RE: Read user through XOG API service, getting 'out of memory' in app server

    Broadcom Employee
    Posted 17 days ago
    What is the JVM configuration and what was the Xog input file used?

    ------------------------------
    Thanks & Regards
    Suman Pramanik
    Sr. Principal Support Engineer | Customer Success & Support, Enterprise Software Division
    Broadcom
    ------------------------------



  • 3.  RE: Read user through XOG API service, getting 'out of memory' in app server

    Posted 14 days ago
    Thanks Suman for reply, we have increased  the JVM heap memory in ratio of 1:3 that is min 5gb and maximum 15 gb. We are trying to manage the user details in clarity using other application. It ran for 1-2 attempts successfully  but after that we start seeing 'OOM' error.
    Below are the  initial XOG we are using.

    <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/enevelope"
    xmlns:xog="http://www.niku.com/xog"
    xmlns:obj="http://www.niku.com/xog/object">
    <soapenv:Header>
    <Auth>
    <!-- Auth details  -->
    </Auth>
    </soapenv:Header>
    <soapenv:Body>
    <Query xmlns="http://www.niku.com/xog/Query">
    <!-- we have used custom defined NSQL query to fetch user information -->
    </Query>
    </soapenv:Body>
    </soapenv:Envelope>



  • 4.  RE: Read user through XOG API service, getting 'out of memory' in app server

    Broadcom Employee
    Posted 13 days ago
    This is skeleton query and doesn't have exact NSQL written, you can batch the number of records in order to overcome the same

    ------------------------------
    Thanks & Regards
    Suman Pramanik
    Sr. Principal Support Engineer | Customer Success & Support, Enterprise Software Division
    Broadcom
    ------------------------------



  • 5.  RE: Read user through XOG API service, getting 'out of memory' in app server

    Posted 12 days ago
    Hi Suman,

    We are passing one user id at time to read the user xml through XOG API call , it works fine  for certain time then application stops responding and  gives  'Out of memory ' error in log file.