Symantec Privileged Access Management

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  • 1.  Query on PAMSCShared directory

    Posted 16 days ago
    Hi Experts,

    We found this file under PAMSCShared directory and want to understand what their functionality is. Is it correct that it is for a reporting purpose?
    If we delete it, will it impact PAMSC functionality?

    Appreciate any kind advice.

    Thank you,
    Atifah


  • 2.  RE: Query on PAMSCShared directory

    Posted 15 days ago
    Hi Guys,

    Anyone knows if this directory can be deleted? and is it only for reporting purpose?

    Thanks,
    Atifah


  • 3.  RE: Query on PAMSCShared directory

    Broadcom Employee
    Posted 15 days ago

    Hello Atifah,

    I would recommend not deleting these files, but do the following if you / your customer do not want to have Reporting Ability from the PAMSC endpoint to be available.

    1) If this is already a production environment, take a backup of your endpoint seosdb. There are multiple ways to achieve this. Also take backup of the seosdb folder itself.

    2) Make a note of the Enterprise Management Server details from the PAMSC endpoint

    3) Make a note of the Terminal Rules and Login Application

    4) Un-install the PAMSC endpoint application

    5) Reboot (Not necessary, but good to do once a while)

    6) Re-install the PAMSC and do not select the Reporting Integration

    Doing the above you will not risk losing the files that are required for the application to work properly, it's not recommended to hand-pick and delete files/folders after the installation. 

    I hope this helps.

    Thanks,
    Reatesh.




  • 4.  RE: Query on PAMSCShared directory

    Posted 11 days ago
    Hi Reatesh,

    Thank you for the information.
    If let say we change the owner and the group of the file to root, will it affect the functionality? Right now, the owner and group were assigned to 988 and 983 respectively. We are not sure this ID is referred to whom or which group.

    Regards,
    Atifah


  • 5.  RE: Query on PAMSCShared directory

    Broadcom Employee
    Posted 11 days ago
    Hello Atifah,

    Run 'sebuildla -a' on the host, this will rebuild the LADB.
    Next 'sebuildla -U' and grep for the id 998 and 983, I am hopeful that you will find some results.

    Thanks,
    Reatesh.


  • 6.  RE: Query on PAMSCShared directory

    Posted 9 days ago
    Hi Reatesh,

    Thank you for the suggestion. However, there is no account or group exist in the system. Hence, customer want to know if there is any impact if they change the owner of PAMSCShared to root.

    Thanks,
    Atifah​​


  • 7.  RE: Query on PAMSCShared directory

    Posted 8 days ago
    Hi Supports,

    Does anyone know if we change the owner of PAMSCShared to root, will it give any impact? The reason we want to change it because we couldn't find the details of current owner and group details.

    Thank you,
    Atifah