Patch download Failed

[Guillermo Millan]

When trying to download any patch from the web console, it indicates, in the event viewer, that the download has failed:

CIC_Util Log records:

CIC Log records:

We did the next validations:

1. https://knowledge.broadcom.com/external/article/133625/how-to-update-url-contentupdatecacom-to.html

2. https://knowledge.broadcom.com/external/article/50609/error-in-ciclog-cic-terminated-due-to-an.html

3. Also, we change the address contentupdate.broadcom.com in the configuration of the Config.xml file (CA\SC\CIC\conf)

4. https://knowledge.broadcom.com/external/article/124925/client-automation-online-cic-ca-conten.html

Thanks in advance