Automic Workload Automation

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  • 1.  Object Name in Email Notification for Service Level Objective (SLO)

    Posted 9 days ago
    Hi,

    I am working on the Service Level Objective (SLO) and would like to send a notification with the monitored object name in the email notification.

    I came across the article Service Level Objective - Fulfillment Criteria (automic.com)

    and aware that the following script variables can be used to provide details on the services and reasons for the violation:
    • &uc_slm_slo_name#
    • &uc_slm_service_name#
    • &uc_slm_service_runid#
    • &uc_slm_service_time#
    • &uc_slm_violation_msg_number#
    • &uc_slm_violation_msg_insert#

    Appreciate for advice how can I incorporate the variables into the email notification


  • 2.  RE: Object Name in Email Notification for Service Level Objective (SLO)

    Posted 8 days ago

    Hello,

    There are already predifined such CALL objects. You can use them and adjust as per your needs.



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    Automic SME @ DXC.Technology
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  • 3.  RE: Object Name in Email Notification for Service Level Objective (SLO)

    Posted 8 days ago
    Thank you for sharing, Krum Ganev


  • 4.  RE: Object Name in Email Notification for Service Level Objective (SLO)

    Posted 8 days ago
    Hi Edward,

    For example:

    :set &runid# = &uc_slm_service_runid#
    :set &object_name# = &uc_slm_service_name#
    : p "Object name - &object_name#, Runid - &runid#"

    Georgiy


  • 5.  RE: Object Name in Email Notification for Service Level Objective (SLO)

    Posted 8 days ago
    I wanted the SLO object to send me an email whenever a job failed.


    You can also update the CALL Fulfillment_Mail_Notification object in the Process tab, to include different items.
    In this example, I changed the Subject line of the email, &uc_slm_service_name# is the name of the object, then the Runid, then the JOBP run id, then the Client as &$client#.

    :if &lang# = 'E'
    : put_att SUBJECT = "SIT/AUT Job Failure Notification, &uc_slm_service_name#, RunID: &uc_slm_service_runid#, Client: &$client#"
    : set &tt = "Notification"
    : set &ht = "Service &slm_statustext#"
    : set &c1#="AE System"
    : set &c2#="Client"
    : set &c3#="SL Objective"
    : set &c4#="Service Name"
    : set &c5#="Service RunID"
    : set &c6#="Status"
    : set &c7#="Detection Time"
    : set &c8#="Message"
    :endif




  • 6.  RE: Object Name in Email Notification for Service Level Objective (SLO)

    Posted 8 days ago
    Thank you for sharing, Marilyn Singley


  • 7.  RE: Object Name in Email Notification for Service Level Objective (SLO)

    Posted 8 days ago
    Thank you for sharing, Georgiy Prykhnenko