Automic Workload Automation

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  • 1.  Object Name in Email Notification for Service Level Objective (SLO)

    Posted 12 days ago
    Hi,

    I am working on the Service Level Objective (SLO) and would like to send a notification with the monitored object name in the email notification.

    I came across the article Service Level Objective - Fulfillment Criteria (automic.com)

    and aware that the following script variables can be used to provide details on the services and reasons for the violation:
    • &uc_slm_slo_name#
    • &uc_slm_service_name#
    • &uc_slm_service_runid#
    • &uc_slm_service_time#
    • &uc_slm_violation_msg_number#
    • &uc_slm_violation_msg_insert#

    Appreciate for advice how can I incorporate the variables into the email notification


  • 2.  RE: Object Name in Email Notification for Service Level Objective (SLO)

    Posted 11 days ago

    Hello,

    There are already predifined such CALL objects. You can use them and adjust as per your needs.



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    Automic SME @ DXC.Technology
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  • 3.  RE: Object Name in Email Notification for Service Level Objective (SLO)

    Posted 11 days ago
    Thank you for sharing, Krum Ganev


  • 4.  RE: Object Name in Email Notification for Service Level Objective (SLO)

    Posted 11 days ago
    Hi Edward,

    For example:

    :set &runid# = &uc_slm_service_runid#
    :set &object_name# = &uc_slm_service_name#
    : p "Object name - &object_name#, Runid - &runid#"

    Georgiy


  • 5.  RE: Object Name in Email Notification for Service Level Objective (SLO)

    Posted 11 days ago
    I wanted the SLO object to send me an email whenever a job failed.


    You can also update the CALL Fulfillment_Mail_Notification object in the Process tab, to include different items.
    In this example, I changed the Subject line of the email, &uc_slm_service_name# is the name of the object, then the Runid, then the JOBP run id, then the Client as &$client#.

    :if &lang# = 'E'
    : put_att SUBJECT = "SIT/AUT Job Failure Notification, &uc_slm_service_name#, RunID: &uc_slm_service_runid#, Client: &$client#"
    : set &tt = "Notification"
    : set &ht = "Service &slm_statustext#"
    : set &c1#="AE System"
    : set &c2#="Client"
    : set &c3#="SL Objective"
    : set &c4#="Service Name"
    : set &c5#="Service RunID"
    : set &c6#="Status"
    : set &c7#="Detection Time"
    : set &c8#="Message"
    :endif




  • 6.  RE: Object Name in Email Notification for Service Level Objective (SLO)

    Posted 11 days ago
    Thank you for sharing, Marilyn Singley


  • 7.  RE: Object Name in Email Notification for Service Level Objective (SLO)

    Posted 11 days ago
    Thank you for sharing, Georgiy Prykhnenko