IT Process Automation

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  • 1.  Manage Files on mapped Drives

    Posted Nov 08, 2022 07:46 AM

    Hi, 
    I have a network drive mapped to the PAM Server. When I now want to read a file from this mapped drive I get the error "The system cannot find the drive. failed to switch to to directory L:\tmp"
    I know that it doesn't work, when the PAM service is running under the lokal system account, so I switched it to a domain user with lokal admin rights, but still the same error.

    Can anyone tell me how I have to configure PAM and the File-Operator to be able to manage files on mapped network drives.

    Thanks and best regards,
    Markus



  • 2.  RE: Manage Files on mapped Drives

    Posted Nov 09, 2022 07:39 AM
    Hi Markus,

    did you test it with L:\\tmp?
    ;-)

    VG
    Stefan


  • 3.  RE: Manage Files on mapped Drives

    Posted Nov 09, 2022 07:44 AM
    Hi Stefan,

    yes, I did.

    Danke und Grüße,
    Markus




  • 4.  RE: Manage Files on mapped Drives

    Posted Nov 09, 2022 07:51 AM
    Hi Markus,

    do you have the possibility to use a UNC path?

    For Example:  \\\\\\\\<servername>\\\\CatalogFileStore\\\\tmp

    VG
    Stefan


  • 5.  RE: Manage Files on mapped Drives

    Posted Nov 09, 2022 08:00 AM
    Hi,

    yes, then I get the Error:
    “CMD unterstützt keine UNC-Pfade als aktuelles Verzeichnis“
    Translated: CMD doesn’t support UNC Path for current Folders

    LG,
    Markus




  • 6.  RE: Manage Files on mapped Drives
    Best Answer

    Posted Nov 09, 2022 05:37 PM
    Hi Markus,

    Perhaps you could share a screen capture of the operator Input Parameters.

    I would specify the Working Directory on a local drive and the Source File Name as a UNC path. You should also include credentials in the User ID and Password.

    Cheers, Lindsay

    ------------------------------
    Lindsay Estabrooks
    Principal Consultant
    IT-EDU Consultants LLC
    ------------------------------



  • 7.  RE: Manage Files on mapped Drives

    Posted 11 days ago
    Hi Lindsay,
    you are right. Wenn I use the UNC path within the filename, it works!
    Thanks and best regards,
    Markus