Automic Workload Automation

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  • 1.  Events are not firing as they should

    Posted Sep 21, 2022 05:40 AM
    Hi, community,

    Few event objects are not firing as they should – the below is set to every 5 minutes but it's running every hour.

     what could be the reason behind it?

    Thanks!




  • 2.  RE: Events are not firing as they should

    Posted Sep 22, 2022 01:17 AM
    Hi Shashank,

    If there is any change to the event. The event must be refreshed (Quit & executed).


  • 3.  RE: Events are not firing as they should

    Posted Sep 22, 2022 09:53 AM
    Active in Intervals of 5 minutes, means that it is looking for the file every 5 minutes and in between the 5 minutes, the event object is "sleeping".
    It doesn't mean that it will trigger the event object every 5 minutes.

    Your event object is most likely finding the file every hour and that is why it's triggering every hour.

    You can look at the report or the activation report, it should tell what happened every 5 minutes, my guess is it says, that it didn't find the file.




  • 4.  RE: Events are not firing as they should

    Posted Sep 22, 2022 01:09 PM

    Hello Shashank,

    Please go to the executions of your event object. Pick the latest run. Go to the details section of the instance. Check the EVENT section. You will find 2 fields  

    A. Check Count : Check Count is how many checks are performed.
    B. Event Count : Event Count is the number of cases where Event objects' check was Positive and !Evnt  objects were triggered.
    These should give you the exact count how many checks performed & how many times the child object got triggered. 



    ------------------------------
    Regards,
    Prosenjit
    ------------------------------



  • 5.  RE: Events are not firing as they should

    Posted Sep 26, 2022 09:02 AM

    Thank you all for the answers!

    But my doubt is not yet resolved.

    For the testing, I have freshly created two new event objects in two different Automic environments with the same configuration.

    That is, In both the objects it should activate in an interval of 1 min. (Refer below screenshot).


    This configuration is working in one of the Automic environments. (i.e.  Event object is triggering every min. Refer below SS for the execution)


    But, the other event object not triggering as configured(i.e. active every 1 min), instead it is executing every hour.


    Please let me know if am I missing any configuration settings. 

    Since it is working in one Automic env, I believe the same configuration should work on others as well. (This is ideally my original question)

    Thank you!!




  • 6.  RE: Events are not firing as they should

    Posted Sep 27, 2022 07:56 AM
    Be sure no one updated UC_SYSTEM_SETTINGS to adjust the MIN_EVENT_INTERVAL setting.



    • MIN_EVENT_INTERVAL

      Defines the minimum interval in minutes at which events are executed.

      • Allowed values: 0 to 9999

      • Default value: 1

      • Restart required: No




  • 7.  RE: Events are not firing as they should

    Posted Sep 27, 2022 08:53 AM

    Hi Jared,

    I could see that MIN_EVENT_INTERVAL is also set to 1.


    Please let me know if I need to check any other variables in UC_SYSTEM_SETTINGS or in UC_CLIENT_SETTINGS.

    Thanks!