error :
Initializing EEM
2022/11/23 11.06.46.970 ERROR [WrapperSimpleAppMain] [ContextListener] Exception getting default safe context or initializing ESAPI[Authenticate Error: Authentication Failed]
com.ca.eiam.SafeException: EE_SPONSORERROR iSponsor Error
2022/11/23 11.06.47.076 INFO [Thread-DB-Source-Pool-Thread] [SetupConfiguration] Loading the default DBSource D:/CA/CASC/ServiceCatalog/view/conf/config.properties
2022/11/23 11.06.47.076 INFO [Thread-DB-Source-Pool-Thread] [DBSource] MDB is configured with the system. No harm to proceed.
2022/11/23 11.06.47.078 INFO [Thread-DB-Source-Pool-Thread] [SetupConfiguration] Loading the default DBSource D:/CA/CASC/ServiceCatalog/view/conf/config.properties
2022/11/23 11.06.47.079 INFO [Thread-DB-Source-Pool-Thread] [CaDBCPDataSource] MDB is configured with the system. No harm to proceed.
2022/11/23 11.06.47.079 INFO [WrapperSimpleAppMain] [InitContextListener] InitContextListener initialized sucessfully
2022/11/23 11.06.47.435 INFO [Thread-DB-Source-Pool-Thread] [SetupConfiguration] Loading the default DBSource D:/CA/CASC/ServiceCatalog/view/conf/config.properties
2022/11/23 11.06.47.590 ERROR [Thread-2] [GuiNodeCacheLoader] [Authenticate Error: Authentication Failed]
com.ca.eiam.SafeException: EE_SPONSORERROR iSponsor Error
2022/11/23 11.06.47.590 INFO [Thread-2] [GuiNodeCacheLoader] Finished loading Guinode/Lauchpad Cache
Original Message:
Sent: Nov 23, 2022 06:25 PM
From: Jose Romero
Subject: 17.3.0.18 error catalog
Dear community, I have the following problem, the sdm and service catalog upgrade has been made, but after applying the patch it has stopped being able to log in to the service catalog