Service Operations Insight

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  • Welcome to the Service Operations Insight Community

    Welcome to the user community for CA Service Operations Insight.

    As you may have noticed this community has been used as a shared space between our CA Service Operations Insight and DX Operational Intelligence users. In an effort to enhance the user experience and avoid any extra "noise" that may not be relevant to our customers, we have decided to create two separate communities.

    This community will continue to be used for all things related to CA Service Operations Insight (SOI) - so if you have joined for that product, you are in the right place!

    For DX Operational Intelligence (DX OI) users and anyone interested in staying up to date on all things related to DX Operational Intelligence, please click here to join our new community

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Latest Discussions

  • Attention all community members,  As you may have noticed this community has been used as a shared space between our CA Service Operations Insight and DX Operational Intelligence users. In an effort to enhance the user experience and avoid any extra ...

  • Environment: SOI 4.x We often see ca_ssa_ci_detail, ca_ssa_notebooks etc table may consume lot of disk space, even after shrinking transaction log didn't reduce the overall Db size. In such cases, it should be safe to remove entries for notebooks and ...

Unanswered Threads

  • Environment: SOI 4.x We often see ca_ssa_ci_detail, ca_ssa_notebooks etc table may consume lot of disk space, even after shrinking transaction log didn't reduce the overall Db size. In such cases, it should be safe to remove entries for notebooks and ...

  • Post applying SOI 4.2 Cumulative 2, Users may experiece problems launching SOI Console with signed jars expired. Please follow the KB article below to download  apply the updated jars. https://knowledge.broadcom.com/external/article?articleId=231834 ...