Currently, SOI uses web services via the Axis protocol to send alert notifications to Service Desk. However, Service Desk is soon to deprecate Axis as a web services protocol, switching to the CXF protocol instead. Is there any possibility of ...
Hi Community, is someone experienced with Escalation Policy Schedules. We have a requirement that Escalation Policies should not run on a particular Saturday where a maintenance Window is scheduled between 8:00 AM and 18:00 PM so that no ServiceDesk ...
Hi Stefan, https://knowledge.broadcom.com/external/article/31630/tips-to-customize-devicexml-and-nondevic.html Kind regards, Britta ...
hi @Britta Hoffner, could you please send me the external link of the KB as i cant open it. thank you, stefan