Problem: The ENTITY_FACT table allows the use of two "names" to uniquely identify an "entity", namely ENTITY_NAME and INSTANCE_NAME. Rollups, including hourly, daily and business hour ...
When you click the Help link, Capacity Command Center displays an incorrect version of the help topic. To fix this problem, install the CCC Help Link Patch as follows. Install the ...
As an Administrator you need to configure the message queue name. Learn how in this short video.
SOI Community Webcast - Introducing CA Service Operations Insight 4.0 CU1
Take a look at our latest SOI UIM Integration YouTube Video. This video covers two scenario's: As an Administrator I am responsible to configure the integration between SOI and ...
Question: Are daily Rollups taking an increasing amount of time to complete? Answer: Run Oracle SQL Tuning Advisor to tune long running queries, then Implement SQL Tuning ...
This is a known issue and we have created the following KB Article for it. http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/tec1866456.as ...
The following 'tech tips' were authored in calendar year 2016 (includes tech tips tagged with 'tech tips' and/or 'tips'). This document will continue to be updated over the calendar ...
CA APM (legacy) connector integration into SOI – Jeff Morris 4/2012
CA SOI MS SCAM and HP Operations Mgr (12/2014)