Windows ENTM’s with SP1
Issue : ProxyManager and Java Event Forwarder Service will not start
Check the proxymanager.properties file in <installdir>/AccessControlServer/Services/ProxyManager/conf.
There should be 3 variables present of which there is only 1 and it isreferencing a Unix system path. Update yours with the following. This hasresolved 3 installations for me so far.
Discovered in a case related to the above, it is also worth checking <AccessControlServer>\apache-tomcat-7.0.54\conf\capim.properties.
If this file does not exist create it, or if it has a unix path edit it, with the one line below (assuming you have installed PIM in the default location)
After editing the file, restart the "Apache Tomcat 7.0.54" service.
The problem will manifest itself with proxy recordings not being able to play back with the message:
The Connection has been closed because the server is taking too long to respond.
And the following message in <AccessControlServer>\apache-tomcat-7.0.54\capimiclient.log:
2015-12-02 10:06:04,028 [ERROR] [com.ca.pim.proxy.client.PIMSessionPlayWebSocketServlet] - Failed getting database credentials.java.io.FileNotFoundException: \opt\CA\AccessControlServer\Services\ProxyManager\conf\database.properties (The system cannot find the path specified)
Here is the example from a default setup:
# Location of the recording files in the file system
# One hour in milliseconds