DX Infrastructure Management

Tech Tips - Unable to discover Physical Memory metrics for Riverbed devices 

04-03-2017 05:03 AM

This document will be published as TEC1508997.

 

Problem

Physical Memory metrics not recognized for Riverbed device in snmpcollector probe.

Swap Memory is displayed in under Physical Memory - It is incorrect behavior.

Environment

snmpcollector 3.X

The problem has been identified with Riverbed device, but could be identified with a device which uses UC Davis MIB based certification to represent Physical Memory metric.

snmpcollector 2.26 does not have this problem.

Cause

Undetermined. We are investigating the cause of the problem.

Workaround

  1.       Deactivate snmpcollector 3.31
  2.         Revert back 6 xml files of <UIM>/probes/network/snmpcollector/VendorCertifications/snmp-ucdavis-*.xml with the same files of 2.26
  3.       Activate snmpcollector 3.31
  4.       Run Force component re-discovery against Riverbed profile.

 

Additional Information

Please contact to Technical Support if you don't have 6 xml files of 2.26

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