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CA Spectrum Mobile App Instructions 

Nov 13, 2014 06:35 PM


The new CA Spectrum Mobile app lets you view the top 100 alarms via mobile devices. CA Spectrum Mobile is built on Sencha framework and supports both the IOS and Android platforms. The app displays detailed information of alarms such as landscape, description, date, and time.

You can configure CA Spectrum Mobile to poll the Spectrum web server and retrieve recent alarms. Once you configure the app, you can trigger alarm actions such as - view, search, filter, acknowledge, and even assign troubleshooter. To connect CA Spectrum Mobile to the OneClick server, you must host and the server port number.

Application Requirements

Supported Operating Systems

The following operating systems support CA Spectrum Mobile:

  • § IOS Version 7.1 or higher
  • § Android Version 4.4 – Kitkat

Note: Before launching CA Spectrum Mobile, connect the mobile device to the same enterprise network (VPN or Wi-Fi) as your OneClick server.


If your mobile and OneClick server are not on the same enterprise network, you will not be able to connect.


Launch CA Spectrum Mobile from your mobile device, and connect it to your OneClick server host.

Configure CA Spectrum Mobile

Once you launch CA Spectrum Mobile, the Login screen will prompt you to enter the details of your OneClick server.

Follow these steps:

  1. 1.       Launch Spectrum Mobile from your mobile device.
  2. 2.       Enter the OC Server Details.
  • OC Server Details
    You are prompted to provide the following details of the OneClick server: host name or IP address of the OneClick server host
    specifies the host name or IP address of the computer in your enterprise network that hosts the OneClick server.
  • OneClick Port
    Specifies the OneClick port number through which CA Spectrum Mobile communicates with the OneClick server.
  • Enable HTTPS
    Specifies whether you want Spectrum Mobile to use HTTPS for communication with the OneClick server or not. To enable HTTPS, toggle the button. By default, HTTPS is disabled.


  1. 3.       In the "Authentication Details" pane, enter your OneClick username and password.
  • Authentication Details - You are prompted to enter your OneClick username and password.
  1. 4.       Select the "Remember Password" check box, if you want Spectrum mobile to remember your OneClick credentials.
  2. 5.       Touch the "Connect" button.
  • CA Spectrum Mobile is successfully connected to the OneClick server. You can now view, search, filter CA Spectrum alarms and perform other actions on them.

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Feb 23, 2015 09:07 AM

Hi Lorenzo,


I apologize, I have been travelling.

Anyway, currently we are not planning for Windows phone support specifically - we do intend to have some additional enhancements for the feature.


You could post an idea for this and if we see a reasonable ask we would absolutely consider it.



Kiran Diwakar

Feb 23, 2015 06:24 AM

Hi Kiran,

Is support for Windows phone in any future roadmap?

I have a customer asking for this.



Feb 21, 2015 07:26 AM

Is it planned to support Windows phone in the future?

I have a customer asking for this.



Nov 17, 2014 06:57 AM

Hi Kurt,


This is a start with the intent to help the user with alarms. Yes, you are right we could add a lot more functionality there, we prioritized the alarm workflows first as based on our interactions with users, among other things, the use cases implemented were rated the highest.


Nonetheless, you suggestions are much appreciated. Let me add it to our list of things to do and we will take it forward.


Kiran Diwakar

Nov 17, 2014 01:20 AM

Had a look at the app on Friday using iOS. My self and other colleagues feel that the app is OK, but not good.

What would make it good or maybe even great, would be to add in a Service Dashboard from Service Manager with its related sub-views, such as Current Outages, and Resources.

A network manager or an engineer will know exactly whats happening on his/her network all the time, just using their mobile device.



Nov 13, 2014 06:39 PM

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