Service Operations Insight

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ESCALATION ACTION DISABLED 

Sep 05, 2014 09:23 AM

When using the escalation action and policy to forward alerts you may notice that escalation actions are disabled automatically.

Once you re-enable the actions; after a few minutes they become disabled again.

 

We found that if you disabled the policy action "retries" (Set to yes by default ) the escalation action was no longer being disabled.

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