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Videos files embed on Knowledge Documents

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  • 1.  Videos files embed on Knowledge Documents

    Posted 06-20-2017 10:08 AM

    Hi my friends,

    How can I create a new knowledge document with a video embed to the page? (Using all browsers: I.E. / Chrome / Firefox).

     

    I think is more easier for the users see the videos instead of the pictures...

     

    Can you guys help me ? =)



  • 2.  Re: Videos files embed on Knowledge Documents

    Posted 06-20-2017 10:48 AM

    Thiago,

    There's no functionality built into Service Desk to embed video files into knowledge docs.

    You could embed a Youtube video into a knowledge document though. You can get the "embedded" url from the Youtube video, and put the html code into the "html source".



  • 3.  Re: Videos files embed on Knowledge Documents
    Best Answer

    Posted 06-20-2017 03:42 PM

    This one should be the same as

    Videos files embed on Knowledge Documents