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The dashboard in portlet Dashboard is generated in pdf in white

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  • 1.  The dashboard in portlet Dashboard is generated in pdf in white

    Posted 3 days ago
    Hi everyone.

    When I "Generate PDF" in portlet Dashboard is generated in white, I don't know why.

    Any Idea?


  • 2.  RE: The dashboard in portlet Dashboard is generated in pdf in white

    Posted 3 days ago
    What version of UMP/HF? Did you try different browsers?

    Steve

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    Support Engineer
    Broadcom
    US
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  • 3.  RE: The dashboard in portlet Dashboard is generated in pdf in white

    Posted 3 days ago
    For me, in my UIM v9.20 at least although I had to disable pop-up blocking in Chrome, I generated the dashboard in PDF format out of the box with no changes.

    Steve

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    Support Engineer
    Broadcom
    US
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  • 4.  RE: The dashboard in portlet Dashboard is generated in pdf in white

    Posted 2 days ago
    Hi @Stephen Danseglio Yes I tryed with chrome and IE, and the problem is the same, the dahsboard.pdf is empty​
    The UMP version is 8.51 and ump_hf1 1.02


  • 5.  RE: The dashboard in portlet Dashboard is generated in pdf in white

    Posted 3 days ago
    Perhaps this KB will help:
    https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=74494

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    Support Engineer
    Broadcom
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  • 6.  RE: The dashboard in portlet Dashboard is generated in pdf in white

    Posted 2 days ago
    Hi @David Michel this article make mention to UIM/CABI, my problem is with dashboard portlet, I can generate pdf but when I open the dashboard.pdf is empty.
    The article apply equal to my problem?​


  • 7.  RE: The dashboard in portlet Dashboard is generated in pdf in white

    Posted 2 days ago
    For a Idea, this is the dashboard, and all are download it empty




  • 8.  RE: The dashboard in portlet Dashboard is generated in pdf in white
    Best Answer

    Posted 2 days ago
    I would suggest apply UIM 8.51 sp1 and ump sp1 and then apply all the 8.51Sp1 hotfixes from the hotfix page.
    https://techdocs.broadcom.com/us/product-content//recommended-reading/technical-document-index/ca-unified-infrastructure-management-hotfix-index.html?r=2
    If you do not have 8.51sp1 then you will need to open a case to get this as there is no place to download this other than through a case at this time.

    or you can plan to update to 9.02

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    Gene Howard
    Principal Support Engineer
    Broadcom
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