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CA SSO R12.52 SP1: SPS /PROXYUI cannot login, 500 error

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  • 1.  CA SSO R12.52 SP1: SPS /PROXYUI cannot login, 500 error

    Posted 08-12-2015 01:50 PM

    Good afternoon all,

     

    I'm trying to setup SPS r12.52 on a red hat linux system... I have one instance of sps running, with appropriate domain/policy to let certain users login.

     

    Login appears to be successful [POST against login.fcc gets SMSESSION], but ultimately the GET request receives 500 return code.

     

    Does anyone have an idea about what is causing this error?

     

    HTTP Status 500 - javax.servlet.ServletException: java.lang.NullPointerException


    type Exception report

    message javax.servlet.ServletException: java.lang.NullPointerException

    description The server encountered an internal error that prevented it from fulfilling this request.

    exception

    org.apache.jasper.JasperException: javax.servlet.ServletException: java.lang.NullPointerException org.apache.jasper.servlet.JspServletWrapper.handleJspException(Unknown Source) org.apache.jasper.servlet.JspServletWrapper.service(Unknown Source) org.apache.jasper.servlet.JspServlet.serviceJspFile(Unknown Source) org.apache.jasper.servlet.JspServlet.service(Unknown Source) javax.servlet.http.HttpServlet.service(Unknown Source) com.ca.sps.adminui.util.CustomCharacterEncodingFilter.doFilter(Unknown Source) 

     

    root cause

    javax.servlet.ServletException: java.lang.NullPointerException javax.faces.webapp.FacesServlet.service(FacesServlet.java:154) org.apache.jasper.runtime.PageContextImpl.doForward(Unknown Source) org.apache.jasper.runtime.PageContextImpl.forward(Unknown Source) org.apache.jsp.index_jsp._jspService(index_jsp.java:63) org.apache.jasper.runtime.HttpJspBase.service(Unknown Source) javax.servlet.http.HttpServlet.service(Unknown Source) org.apache.jasper.servlet.JspServletWrapper.service(Unknown Source) org.apache.jasper.servlet.JspServlet.serviceJspFile(Unknown Source) org.apache.jasper.servlet.JspServlet.service(Unknown Source) javax.servlet.http.HttpServlet.service(Unknown Source) com.ca.sps.adminui.util.CustomCharacterEncodingFilter.doFilter(Unknown Source) 

     

    root cause

    javax.faces.FacesException: java.lang.NullPointerException org.apache.myfaces.context.servlet.ServletExternalContextImpl.dispatch(ServletExternalContextImpl.java:425) org.apache.myfaces.application.jsp.JspViewHandlerImpl.renderView(JspViewHandlerImpl.java:211) com.ca.corpui.faces.application.CALocaleRemapViewHandler.renderView(CALocaleRemapViewHandler.java:86) org.apache.myfaces.lifecycle.RenderResponseExecutor.execute(RenderResponseExecutor.java:41) org.apache.myfaces.lifecycle.LifecycleImpl.render(LifecycleImpl.java:132) javax.faces.webapp.FacesServlet.service(FacesServlet.java:140) org.apache.jasper.runtime.PageContextImpl.doForward(Unknown Source) org.apache.jasper.runtime.PageContextImpl.forward(Unknown Source) org.apache.jsp.index_jsp._jspService(index_jsp.java:63) org.apache.jasper.runtime.HttpJspBase.service(Unknown Source) javax.servlet.http.HttpServlet.service(Unknown Source) org.apache.jasper.servlet.JspServletWrapper.service(Unknown Source) org.apache.jasper.servlet.JspServlet.serviceJspFile(Unknown Source) org.apache.jasper.servlet.JspServlet.service(Unknown Source) javax.servlet.http.HttpServlet.service(Unknown Source) com.ca.sps.adminui.util.CustomCharacterEncodingFilter.doFilter(Unknown Source) 

     

    root cause

    org.apache.jasper.JasperException: java.lang.NullPointerException org.apache.jasper.servlet.JspServletWrapper.handleJspException(Unknown Source) org.apache.jasper.servlet.JspServletWrapper.service(Unknown Source) org.apache.jasper.servlet.JspServlet.serviceJspFile(Unknown Source) org.apache.jasper.servlet.JspServlet.service(Unknown Source) javax.servlet.http.HttpServlet.service(Unknown Source) org.apache.myfaces.context.servlet.ServletExternalContextImpl.dispatch(ServletExternalContextImpl.java:419) org.apache.myfaces.application.jsp.JspViewHandlerImpl.renderView(JspViewHandlerImpl.java:211) com.ca.corpui.faces.application.CALocaleRemapViewHandler.renderView(CALocaleRemapViewHandler.java:86) org.apache.myfaces.lifecycle.RenderResponseExecutor.execute(RenderResponseExecutor.java:41) org.apache.myfaces.lifecycle.LifecycleImpl.render(LifecycleImpl.java:132) javax.faces.webapp.FacesServlet.service(FacesServlet.java:140) org.apache.jasper.runtime.PageContextImpl.doForward(Unknown Source) org.apache.jasper.runtime.PageContextImpl.forward(Unknown Source) org.apache.jsp.index_jsp._jspService(index_jsp.java:63) org.apache.jasper.runtime.HttpJspBase.service(Unknown Source) javax.servlet.http.HttpServlet.service(Unknown Source) org.apache.jasper.servlet.JspServletWrapper.service(Unknown Source) org.apache.jasper.servlet.JspServlet.serviceJspFile(Unknown Source) org.apache.jasper.servlet.JspServlet.service(Unknown Source) javax.servlet.http.HttpServlet.service(Unknown Source) com.ca.sps.adminui.util.CustomCharacterEncodingFilter.doFilter(Unknown Source) 

     

    root cause

    java.lang.NullPointerException com.ca.corpui.faces.util.Util.isIEBrowser(Util.java:177) com.ca.corpui.faces.renderkit.html.HtmlTabBarRenderer.renderPrimaryTabHeader(HtmlTabBarRenderer.java:623) com.ca.corpui.faces.renderkit.html.HtmlTabBarRenderer.renderPrimaryTabs(HtmlTabBarRenderer.java:306) com.ca.corpui.faces.renderkit.html.HtmlTabBarRenderer.encodeEnd(HtmlTabBarRenderer.java:201) javax.faces.component.UIComponentBase.encodeEnd(UIComponentBase.java:539) javax.faces.webapp.UIComponentTag.encodeEnd(UIComponentTag.java:498) javax.faces.webapp.UIComponentTag.doEndTag(UIComponentTag.java:366) com.ca.corpui.faces.taglib.html.HtmlTabBarTag.doEndTag(HtmlTabBarTag.java:290) org.apache.jsp.spsadminuimain_jsp._jspx_meth_ca_005fh_005ftabBar_005f0(spsadminuimain_jsp.java:330) org.apache.jsp.spsadminuimain_jsp._jspService(spsadminuimain_jsp.java:170) org.apache.jasper.runtime.HttpJspBase.service(Unknown Source) javax.servlet.http.HttpServlet.service(Unknown Source) org.apache.jasper.servlet.JspServletWrapper.service(Unknown Source) org.apache.jasper.servlet.JspServlet.serviceJspFile(Unknown Source) org.apache.jasper.servlet.JspServlet.service(Unknown Source) javax.servlet.http.HttpServlet.service(Unknown Source) org.apache.myfaces.context.servlet.ServletExternalContextImpl.dispatch(ServletExternalContextImpl.java:419) org.apache.myfaces.application.jsp.JspViewHandlerImpl.renderView(JspViewHandlerImpl.java:211) com.ca.corpui.faces.application.CALocaleRemapViewHandler.renderView(CALocaleRemapViewHandler.java:86) org.apache.myfaces.lifecycle.RenderResponseExecutor.execute(RenderResponseExecutor.java:41) org.apache.myfaces.lifecycle.LifecycleImpl.render(LifecycleImpl.java:132) javax.faces.webapp.FacesServlet.service(FacesServlet.java:140) org.apache.jasper.runtime.PageContextImpl.doForward(Unknown Source) org.apache.jasper.runtime.PageContextImpl.forward(Unknown Source) org.apache.jsp.index_jsp._jspService(index_jsp.java:63) org.apache.jasper.runtime.HttpJspBase.service(Unknown Source) javax.servlet.http.HttpServlet.service(Unknown Source) org.apache.jasper.servlet.JspServletWrapper.service(Unknown Source) org.apache.jasper.servlet.JspServlet.serviceJspFile(Unknown Source) org.apache.jasper.servlet.JspServlet.service(Unknown Source) javax.servlet.http.HttpServlet.service(Unknown Source) com.ca.sps.adminui.util.CustomCharacterEncodingFilter.doFilter(Unknown Source) 

     

    note The full stack trace of the root cause is available in the Apache Tomcat/7.0.53 logs.




  • 2.  Re: CA SSO R12.52 SP1: SPS /PROXYUI cannot login, 500 error
    Best Answer

    Posted 08-12-2015 03:58 PM

    From nohup.log:

     

    File open error.: No such file or directory

    Exception in thread "http-bio-8080-exec-1" java.lang.AbstractMethodError: java/util/Iterator.hasNext()Z

            at com.netegrity.proxy.jagent.proxy.CSmJavaAgentFacadeProxyImpl.doJNIProcessRequest(Native Method)

            at com.netegrity.proxy.jagent.proxy.CSmJavaAgentFacadeProxyImpl.ProcessRequest(CSmJavaAgentFacadeProxyImpl.java:86)

            at com.netegrity.proxy.ProxyValve.processRequest(ProxyValve.java:603)

            at com.netegrity.proxy.ProxyValve.invoke(ProxyValve.java:492)

            at org.apache.catalina.core.StandardEngineValve.invoke(Unknown Source)

            at org.apache.catalina.connector.CoyoteAdapter.service(Unknown Source)

            at org.apache.coyote.http11.AbstractHttp11Processor.process(Unknown Source)

            at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(Unknown Source)

            at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(Unknown Source)

            at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1157)

            at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:627)

            at java.lang.Thread.run(Thread.java:809)

    Exception in thread "http-bio-8080-exec-2" java.lang.AbstractMethodError: java/util/Iterator.hasNext()Z

            at com.netegrity.proxy.jagent.proxy.CSmJavaAgentFacadeProxyImpl.doJNIProcessRequest(Native Method)

            at com.netegrity.proxy.jagent.proxy.CSmJavaAgentFacadeProxyImpl.ProcessRequest(CSmJavaAgentFacadeProxyImpl.java:86)

            at com.netegrity.proxy.ProxyValve.processRequest(ProxyValve.java:603)

            at com.netegrity.proxy.ProxyValve.invoke(ProxyValve.java:492)

            at org.apache.catalina.core.StandardEngineValve.invoke(Unknown Source)

            at org.apache.catalina.connector.CoyoteAdapter.service(Unknown Source)

            at org.apache.coyote.http11.AbstractHttp11Processor.process(Unknown Source)

            at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(Unknown Source)

            at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(Unknown Source)

            at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1157)

            at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:627)

            at java.lang.Thread.run(Thread.java:809)

    Exception in thread "http-bio-8080-exec-3" java.lang.AbstractMethodError: java/util/Iterator.hasNext()Z