Hi,
Facing a challenge with the siteminder login. We have a clustered environment with a single web server and two policy servers. Whenever the 2nd policy server in the cluster is started up, login stops working. Also gets a 500 internal server error intermittently.
Getting this logs in the web agent trace file. Can some one kindly have a look and provide a clue on whats going wrong.
ADMIN: Administration Manager initialized.
[11813/2293999360][Fri Oct 10 2014 20:42:03][CSmHighLevelAgent.cpp:191][INFO] HLA: Initialization complete.
[11813/2099201792][Fri Oct 10 2014 20:48:16][CSmLowLevelAgent.cpp:531][ERROR] LLA: SiteMinder Agent Api function failed - 'Sm_AgentApi_IsProtectedEx' returned '-1'.
[11813/2099201792][Fri Oct 10 2014 20:48:16][CSmProtectionManager.cpp:192][ERROR] HLA: Component reported fatal error: 'Low Level Agent'.
[11813/2099201792][Fri Oct 10 2014 20:48:16][CSmHighLevelAgent.cpp:1012][ERROR] HLA: Component reported fatal error: 'Session Manager'.
[11812/2099201792][Fri Oct 10 2014 22:35:12][CSmLowLevelAgent.cpp:531][ERROR] LLA: SiteMinder Agent Api function failed - 'Sm_AgentApi_IsProtectedEx' returned '-1'.
[11812/2099201792][Fri Oct 10 2014 22:35:12][CSmProtectionManager.cpp:192][ERROR] HLA: Component reported fatal error: 'Low Level Agent'.
[11812/2099201792][Fri Oct 10 2014 22:35:12][CSmHighLevelAgent.cpp:412][ERROR] HLA: Component reported fatal error: 'Protection Manager'.
[11812/2067732224][Fri Oct 10 2014 22:35:18][CSmLowLevelAgent.cpp:531][ERROR] LLA: SiteMinder Agent Api function failed - 'Sm_AgentApi_IsProtectedEx' returned '-1'.
[11812/2067732224][Fri Oct 10 2014 22:35:18][CSmProtectionManager.cpp:192][ERROR] HLA: Component reported fatal error: 'Low Level Agent'.
[11812/2067732224][Fri Oct 10 2014 22:35:18][CSmHighLevelAgent.cpp:412][ERROR] HLA: Component reported fatal error: 'Protection Manager'.
[11812/2088711936][Fri Oct 10 2014 22:38:51][CSmLowLevelAgent.cpp:531][ERROR] LLA: SiteMinder Agent Api function failed - 'Sm_AgentApi_IsProtectedEx' returned '-1'.
[11812/2088711936][Fri Oct 10 2014 22:38:51][CSmProtectionManager.cpp:192][ERROR] HLA: Component reported fatal error: 'Low Level Agent'.
[11812/2088711936][Fri Oct 10 2014 22:38:51][CSmHighLevelAgent.cpp:412][ERROR] HLA: Component reported fatal error: 'Protection Manager'.
[11813/2183120640][Fri Oct 10 2014 22:39:43][CSmHttpPlugin.cpp:1671][WARNING] Unable to process SMSESSION cookie.
[11813/2183120640][Fri Oct 10 2014 22:39:43][CSmLowLevelAgent.cpp:531][ERROR] LLA: SiteMinder Agent Api function failed - 'Sm_AgentApi_IsProtectedEx' returned '-1'.
[11813/2183120640][Fri Oct 10 2014 22:39:43][CSmProtectionManager.cpp:192][ERROR] HLA: Component reported fatal error: 'Low Level Agent'.
[11813/2183120640][Fri Oct 10 2014 22:39:43][CSmHighLevelAgent.cpp:412][ERROR] HLA: Component reported fatal error: 'Protection Manager'.
[11812/2130671360][Fri Oct 10 2014 22:39:44][CSmHttpPlugin.cpp:1671][WARNING] Unable to process SMSESSION cookie.
[11812/2130671360][Fri Oct 10 2014 22:39:44][CSmHttpPlugin.cpp:1671][WARNING] Unable to process SMSESSION cookie.
[11812/2130671360][Fri Oct 10 2014 22:39:46][CSmHttpPlugin.cpp:1671][WARNING] Unable to process SMSESSION cookie.