Failure with CABI BOXI SP 4.1 universes

[NELSON JAVIER]

Hi!

When upgrading from Service Desk Manager R17.1 to R 17.2 Reports built on BOXI throw the following error. (view image). Could you please indicate how I can provide a solution.

[Brian Mathato]

Hi Nelson,

See this KB article:

https://knowledge.broadcom.com/external/article?articleId=185929

This solution/defect is included in RU7 patch. I would suggest you apply RU8 instead as it includes all previous patches.

Let us know if this helps?

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Kind Regards,
Brian
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