CA Service Management

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  • 1.  SDM 12.9 & Cisco Call Manager Integration

    Posted May 14, 2014 02:53 PM

    I am looking for experienced persons who can share that very experince on integrating SDM with Cisco. What wer ethe integration points, Where did the integration start? Where did it end and any other ideas.Thanks!!



  • 2.  RE: SDM 12.9 & Cisco Call Manager Integration

    Posted May 15, 2014 12:31 AM

    Hi Ezurlo,

    Greenbook chapter 3 contains detailed information about the SDM Integration options and approaches which would help you.

    Thanks,
    Naveen

     



  • 3.  Re: SDM 12.9 & Cisco Call Manager Integration

    Posted Jun 19, 2014 03:26 AM

    Hello Ezrulo,

     

    Did the information provided above was helpful. If no, you may engage CATS services who would be able to perform integration with Cisco call manager.

     

    Thanks,

    Naveen