Spectrum 10.2 Install Dialog Problem

[Hans-Joachim Hermann]

I am trying to install Spectrum 10.2 GA Release on Red Hat Enterprise Linux Server release 7.2 (Maipo).

 

The install dialog pops up:

 

 

I hit 'Install CA Spectrum', but nothing happens. An additional window should pop up, but it does not.

Here is the output with LAX Debug enabled, it stops before InstallAnywhere:

 

[root@vlspeot302 spectrum10.2]# ./installer

 

Warning: Missing charsets in String to FontSet conversion

Preparing to install...

Checking for POSIX df.

Found POSIX df.

Checking tail options...

Using tail -n 1.

True location of the self extractor: /opt/spectrum/backup/spectrum10.2/linux/install.bin

Creating installer data directory: /tmp/install.dir.7706

Creating installer data directory: /tmp/install.dir.7706/InstallerData

Gathering free-space information...

Space needed to complete the self-extraction: 402026 blocks

Available space: 3217144 blocks

Available blocks: 3217144    Needed blocks: 402026 (block = 512 bytes)

Computed number of blocks to extract: 1917

Extracting the JRE from the installer archive...

Extracting JRE from /opt/spectrum/backup/spectrum10.2/linux/install.bin to /tmp/install.dir.7706/Linux/resource/jre_padded

...

Extracting done, exit code = 0

Extracting JRE from /tmp/install.dir.7706/Linux/resource/jre_padded to /tmp/install.dir.7706/Linux/resource/vm.tar.Z ...

 Extracting done, exit code = 0

Unpacking the JRE...

Unpacking the JRE...

gzip is /bin/gzip

 GZIP done.

 TAR done.

Extracting the installation resources from the installer archive...

Extracting install.zip from /opt/spectrum/backup/spectrum10.2/linux/install.bin to

/tmp/install.dir.7706/InstallerData/installer.padded ...

Extracting to padded done, exit code = 0

Extracting from padded to zip done, exit code = 0

Creating disk1 data directory: /tmp/install.dir.7706/InstallerData/Disk1

Creating instdata data directory: /tmp/install.dir.7706/InstallerData/Disk1/InstData

Extracting resources from /opt/spectrum/backup/spectrum10.2/linux/install.bin to

/tmp/install.dir.7706/InstallerData/Disk1/InstData/Resource1.zip ...

Extracting done, exit code = 0

Configuring the installer for this system's environment...

 

========= Analyzing UNIX Environment =================================

Setting UNIX (linux) flavor specifics.

Importing UNIX environment into LAX properties.

Checking for POSIX awk.

 

========= Analyzing LAX ==============================================

LAX found............................ OK.

LAX properties read.................. OK.

 

========= Finding VM =================================================

Valid VM types.......................... 1.7+

Absolute LAX_VM path.................... /tmp/install.dir.7706/Linux/resource/jre/bin/java

Expanded Valid VM types.................  1.7+

Found jvmspecs.properties

 

========= Virtual Machine Options ====================================

LAX properties incorporated............. OK.

classpath...............................

"/tmp/install.dir.7706/InstallerData:/tmp/install.dir.7706/InstallerData/installer.zip"

main class.............................. "com.zerog.ia.installer.Main"

.lax file path.......................... "/tmp/install.dir.7706/temp.lax"

user directory.......................... "/tmp/install.dir.7706"

stdout to............................... "console"

sterr to................................ "console"

install directory....................... ""

JIT..................................... none

option (verify)......................... off

option (verbosity)...................... none

option (garbage collection extent)...... none

option (garbage collection thread)...... none

option (native stack max size).......... none

option (java stack max size)............ none

option (java heap max size)............. 256000000

option (java heap initial size)......... 16777216

option (lax.nl.java.option.additional).. none

 

========= Display settings ===========================================

X display............................... remote

WARNING:  The name  of  this  host (vlspeot302.at.inside) and  the setting

of this  shell's DISPLAY (localhost:10.0) variable do not match.

If this launcher is being displayed to a Microsoft Windows desktop

through X Windows the Java Virtual Machine might abort. Try running

this installer locally on the target system or through X Windows to

another UNIX host if the installer unexpectedly fails.

UI mode................................. gui

 

Launching installer...

 

========= VM Command Line ============================================

options:   -Xmx256000000 -Xms16777216

CLASSPATH:/tmp/install.dir.7706/InstallerData:/tmp/install.dir.7706/InstallerData/installer.zip:

 

========= Forking JAVA =============================================

LAX Version = 17.0

 

 

I can't find any issues.

Does anyone have an idea of what's going wrong?

Thanks,
Achim

[sirha02]

Hi Achim,

 

Could you try to stop/kill the Xming laucher from the Processes (Task Manager), relaunch the Xming, open a new putty session and try to install again (if you haven't done it already)

 

Hope the above helps,

 

Best Regards,

Hamza Sirajuddin

[ackjo04]

The only thing I see if the the error about the display setting.

 

Have you tried a command line (distributed) install?

 

Joe

[Hans-Joachim Hermann]

Hi,

 

I have not tried that, but if I need the SRAdmin for that then this wont work, because I cant install the SRAdmin as well.

 

I just saw that the following errors. The appeared after some sort of timeout:

 

[root@vlspeot302 linux]# GUI mode is not supported : no awt in java.library.path
GUI mode is not supported : no awt in java.library.path
[xcb] Extra reply data still left in queue
[xcb] This is most likely caused by a broken X extension library
[xcb] Aborting, sorry about that.
java: xcb_io.c:568: _XReply: Assertion `!xcb_xlib_extra_reply_data_left' failed.
Invocation of this Java Application has caused an InvocationTargetException. This application will now exit. (LAX)

 

There is also a strace.

 

Restarting Exceed and putty did not help.

[Hans-Joachim Hermann]

The strace repeatedly mentions the following error:

 

java.lang.NoClassDefFoundError: javax/crypto/Cipher

[ackjo04]

You can install SRAdmin from the command line as well. The instructions for a command line install are in the installation documentation.

 

Joe

[GBPopular]

Hello,

 

I installed the Spectrum 10.2 in RedHat servers, but first I need to install a lot of libraries, most of them in 32 and 64 bits. Seriously, I was very surprised that the launch of the .exe was so difficult. Finaly I have got it, and like I need to install a distributed environment I ran a command line installation, it was only useful for the OneClick installation.

Follow the installation guide, especially about libreries needed, and you must to know that some of them you need installation in 64 and 32 bits.

 

Another thing,  what kind of export DISPLAY command you did?

"command shell's DISPLAY (localhost:10.0) "

Why not you can try change localhost in your command DISPLAY and run it again?

[Hans-Joachim Hermann]

Hi,

 

I checked the DISPLAY env variable, but it was correctly set.

 

I also checked the rpm packages, but everything ok there as well.

 

So far I used Exceed as the X Server for my Windows Client. I also installed the newest XMing as you suggested.

 

When I use XMing as the X Server I see and have no problems with the install dialog.

 

I was able to install Spectrum now.

 

Thanks,

Achim

[Legacy User]

Achim,

 

I have already answered in the case that you also logged to support yesterday. The solution was to upgrade to the latest version of Xming which you have confirmed is working:

 

As per your suggestion I now installed the newest version of Xming and I can use the Install Dialog without problems now.

 

Please make sure in future to update any cases or community posts logged with corresponding case # or community post if logging in both places.

 

Marking this as correct answer.

 

Regards

Declan

[Hans-Joachim Hermann]

Yes that's right. I have seen your update.

 

Thanks,

Achim