DX Application Performance Management

  • Private Community
 View Only

  • 1.  DXAPM20.2 import agent certficate

    Posted Oct 13, 2020 10:36 AM
    Hello.
    I would like to know if I can import a token certificate for agents already installed with DXAPM 19.4 , in a new tenant on DXAPM 20.2, instead of creating a new certificate.
    Is it possible in any way?


    Thanks 
    Luca Razzi/Sogei Italy


  • 2.  RE: DXAPM20.2 import agent certficate

    Broadcom Employee
    Posted Oct 13, 2020 11:43 AM
    havent tried it personally but here is my guess - if you upgraded from 19.4 to 20.2 you should be good nothing is required and you should be good
    Original Message


  • 3.  RE: DXAPM20.2 import agent certficate

    Broadcom Employee
    Posted Oct 13, 2020 11:47 AM
    Hi,
    Agents Need a new token to connect to new tenant.  Tokens are generated for that particular tenant to authorize the agent. 
    Thanks,
    Yanna
    Original Message


  • 4.  RE: DXAPM20.2 import agent certficate

    Posted Oct 14, 2020 03:27 AM
    Yes I know but...
    I was running DXAPM19.4 with 100+ agents.
    After that I had a crash on the K8S infrastructure due to certs expiration which drove me to reinstall everything. Now I am running DXAPM20.2 and would like to have my agents back to it.
    So instead of using a new token I would like to import old one in 20.2. Is it possible?
    Original Message


  • 5.  RE: DXAPM20.2 import agent certficate

    Broadcom Employee
    Posted Oct 16, 2020 02:48 PM
    Hi , 
    I have checked with the backline team,  unfortunately, importing 19.4 keys to fresh install of 20.2 is not possible.
    If the environment is not an upgrade refreshing the tokens is the only way to go.
    Note: Tenant ID is part of the Agent keys.
    Thanks,
    Yanna

    Original Message


  • 6.  RE: DXAPM20.2 import agent certficate

    Posted Oct 16, 2020 03:18 PM
    Ok wonderful job Thank you
    Luca

    Inviato da Workspace ONE Boxer


    Original Message