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USS request attachment timestamp

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  • 1.  USS request attachment timestamp

    Posted 08-05-2019 04:46 AM
    Hi Team,

    In our Service Catalog environment the request attachment time stamp is on mm/dd/yyyy format but in USS request attachment time format is dd/mm/yyyy .

    Service Catalog Attachment Time Stamp:

    USS Attachment Time Stamp:

    Is there anyway to change USS attachment time stamp to mm/dd/yyyy format?


  • 2.  RE: USS request attachment timestamp

    Posted 08-06-2019 08:14 AM
    Hi Team,

    Any suggestion on this?
    Thanks in advance.


  • 3.  RE: USS request attachment timestamp

    Posted 08-06-2019 11:01 AM
    See if the steps documented here helps:

    Paul Coccimiglio
    Principal Support Engineer
    Broadcom Inc.

  • 4.  RE: USS request attachment timestamp

    Posted 08-16-2019 02:43 PM
    Hi Paul,

    Here is the code in the file:

    #set this to show the announcement date format in 24/12 hr format:
    # dd-MMM-yy aa for 12 hr format
    # dd-MMM-yy    for 24 hr format aa

    It appears that you cannot modify this to change the data format, only the time. I tried the following and the USS Server threw errors and failed to start: aa


    Lindsay Estabrooks
    Principal Consultant
    IT-EDU Consultants

  • 5.  RE: USS request attachment timestamp
    Best Answer

    Posted 08-06-2019 05:16 PM
    Pankaj ,

    It might be a very minor bug .

    Based on my testing , it will ONLY occur when you attach a file into a request while initially submitting that request  via USS UI .

    After the request is submitted ,   if you continue attach  another file into that submitted request , post & save it in USS UI  .  The attachment's timestamp format in the request  will all corrected to be mm/dd/yyyy .    Strange .

    I would suggest you to open a support case so that our Engineering team can look into it and correct it  if you want .