integration spectrum with CA service desk

[Anon Anon]

Hi,

which steps we need  to use for CA spectrum integration with CA service desk,

 

RA

[Silvio Okamoto]

Hi Singh,

 

Please follow this integration guide:

 

CA Service Desk and CA Spectrum - CA Spectrum - 10.2 and 10.2.1 - CA Technologies Documentation 

 

Thanks,

Silvio

[Anon Anon]

Looking for integration of 17.0 to CA spectrum 10.2

[Sanyasirao Chillarige]

Hi Ravi,

 

As per the integration compatibility matrix spectrum supports till 14.1.03

 

Integration Product

CA Spectrum 9.4.2

CA Spectrum 10

CA Spectrum 10.1.x

CA Spectrum 10.2

CA Spectrum 10.2.1

CA Service Desk Manager/CMDB

12.6, 12.7

12.6, 12.7

12.7, 12.9, 14.1

12.7, 12.9, 14.1 and 14.1.03

12.7, 12.9, 14.1 and 14.1.03

Below is the link

https://docops.ca.com/ca-spectrum/10-2-1/en/release-information/integration-compatibility

 

Regards

Sunny

[Anon Anon]

Hi ,

by using above doc integration done.