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Unrecognized command during IM Logon

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  • 1.  Unrecognized command during IM Logon

    Posted 01-24-2012 08:51 AM
    Hi all,

    I've noticed that when a user logon into the Identity Manager User Console the following errors are displayed in the server log:

    ERROR [search] isUserMatchForDirectoryRule for user "user_distinguished_name" and rule "<MemberRule><Group name="group_distinguished_name"/></MemberRule> throws error: [facility=4 severity=3 reason=0 status=6 message=Unrecognized command]
    ERROR [search] [facility=4 severity=3 reason=0 status=6 message=Unrecognized command]
    at com.netegrity.llsdk6.imsimpl.directory.jndi.JndiSearcher.isUserInGroups(JndiSearcher.java:1527)
    at com.netegrity.llsdk6.imsimpl.directory.jndi.JndiSearcher.doesMatch(JndiSearcher.2059)
    ...

    This error occurs for every member rule that does not match with user.

    I think that this error has no impact in the normal operations but I would like to know if this is a normal error or if there is a wrong configuration in my environment.

    Can anyone help me?


    Best regards,
    Fábio Santos


  • 2.  RE: Unrecognized command during IM Logon
    Best Answer

    Posted 01-24-2012 02:02 PM
    Hello everyone,

    I opened an issue and CA answered with the solution.

    In order to stop those errors I changed the configuration of "GroupTypes" from "NONE" to "ALL" in the directory.xml.

    <GroupTypes type="ALL"/>


    Best regards,
    Fábio Santos


  • 3.  RE: Unrecognized command during IM Logon

    Former Employee
    Posted 01-27-2012 03:12 PM
    Thank you for letting the community know the resolution Fábio!

    Have a great weekend!

    Chris