Clarity Service Management

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Delay Time remaining

  • 1.  Delay Time remaining

    Posted 02-12-2016 07:08 AM

    hi all,

     

    we want to understand how the delay time remaining (shown in the service type tab of the CA tickets) is being calculated in CA Database for preparing a report.



  • 2.  Re: Delay Time remaining

    Posted 02-29-2016 05:59 PM

    Hello Sonakshi,

     

    I'm flagging this post as Assumed Answered, as I see a response to your duplicate post here: CA Database

    Please continue the conversation in that thread if required.

     

    Thanks, Kyle_R.

    Mod.