How can I reset the connection for an specific user in Harvest?

[Tania Moreno]

Hello,

 

I defined in the customer site that any user have the properties of Single Workstation Login.

 

How can I reset the connection for an specific user?

 

Regards,   

 

 

Tania Moreno

[Melinda Skelton]

If you have a list of users for which you would like to enable or disable the "Single Workstation Login" feature, you can use the husrmgr command line utility with the "-swl=Y" or "-swl=N" option.  Check the Command Line Reference Guide for details.

 

Let me know if this answers your question.

 

Thanks,

 

Melinda Skelton

CA Technologies Support Team

[Tania Moreno]

Hello Melinda,

 

Nice to see you.  

 

No, my question is not answered.

 

My customer wants that every user only uses one connection at a time. The issue comes when the user closes the workbench and open it again (can be at the next day), Then the login windows get a message: Unable to log into broker brokername and E03060085: Login failed: single workstation user has active session (s) with the broker from another system.

 

The idea is to reset this active session in order to reconnect sucesfully. How?

 

Regards,

 

Tania Moreno

[Tania Moreno]

Hi Melinda,

 

I had opened an issue 00295299.

 

Regards!

 

 

Tania Moreno

[Tania Moreno]

Hello,

 

The issue is solved at release r12.6.  

Customer is on the way to migrate soon.

 

 

Regards!

 

 

Tania Moreno R.