CA Service Management

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  • 1.  Documents for CA BSI

    Posted Sep 29, 2016 05:42 AM

    Hi Team,

     

    I am new to CA BSI. I recently set up CA BSI r8.3.5 in single tier architecture. Can anyone provide me documents/reference materials in which some use cases of CA BSI are implemented or which can help me implement the same?

     

    If possible, share with me on my email id: balram.deswal@gridinfocom.com.

     

    Thanks & Regards,

    Balram Singh Deswal



  • 2.  Re: Documents for CA BSI

    Broadcom Employee
    Posted Jan 24, 2017 03:49 PM

    Are you still looking for documentation/reference material regarding BSI?



  • 3.  Re: Documents for CA BSI
    Best Answer

    Broadcom Employee
    Posted Jan 26, 2017 05:19 PM

    All of the BSI documentation is available here:

    https://docops.ca.com/ca-business-service-insight/8-3-5/en

    That probably contains the most use cases. However there's also a lot of good information in support's techdoc here:

    https://www.ca.com/us/services-support/ca-support/ca-support-online/support-by-product/ca-business-service-insight.html

    If there's anything missing, let us know and we can try to flesh it out.