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How to read mails from mail box in UC4

  • 1.  How to read mails from mail box in UC4

    Posted 03-12-2021 12:52 PM
    Hi team,



    I can able to send mails using Notification, but I have a requirement to read the mails from inbox.
    Is there any way to read mails from mail box in UC4. Can anyone guide me about this.

    Thanks in  advance.
    RK


  • 2.  RE: How to read mails from mail box in UC4

    Posted 03-12-2021 02:27 PM
    I have never used it, but I think they have an email agent for consuming incoming emails.  I believe you have to purchase it?

    https://community.broadcom.com/HigherLogic/System/DownloadDocumentFile.ashx?DocumentFileKey=335565ce-0427-455c-a011-b829458a4695


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    Pete Wirfs
    SAIF Corporation
    Salem Oregon USA
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  • 3.  RE: How to read mails from mail box in UC4

    Posted 03-13-2021 01:16 AM
    I tried that one and, to be honest, it's not a satisfactory solution.

    It has no mail-id pointer to what has been processed already, so you have to mark mails as read to indicate that they must not be processed again if you restart a job. So you might use Automic-specific mailboxes, but not shared ones. Also there is no persisting connection to the mail server. The more mailboxes you want to process, the more you are hammering the IMAP / POP system with connection requests. Also there is no Office 365 support.

    If you have a Exchange server, you can implement mail processing with Webservice Jobs using EWS (Exchange Web Services). Alternatively, python & powershell have cool modules to deal with mail servers.

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  • 4.  RE: How to read mails from mail box in UC4

    Broadcom Partner
    Posted 03-14-2021 10:12 AM
    Hi Joel,

    it sounds that you're using an older version of the mail agent because version 2.1.9 of the Mail Agent sets processes mails to "read" using this configuration:
    We are using the agent for internal purposes (scan support mail boxes).

    There is also an option do delete processed mails or move to a folder (copy and delete source mail) which helps to keep the inbox in a maintanable size.

    >Also there is no persisting connection to the mail server

    This is still the case. You have to start the mail job periodically. So the mechanism doesn't work similat to a jobq object.

    regards,
    Peter


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    Capture Europe
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  • 5.  RE: How to read mails from mail box in UC4

    Posted 10 days ago

    Hello,

    Where would version 2.1.9 be available because the one I got on the maketplace today is 2.1.2 :
    https://downloads.automic.com/marketplace/browse/mail-integration-solution


    Unless you mean another agent than the Mail Integration Solution ?

    Regards

    Sam



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    AWA 12.1.2
    Sam
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  • 6.  RE: How to read mails from mail box in UC4

    Broadcom Partner
    Posted 9 days ago
    Hi Samuel,

    please contact your account manager to get the latest release.

    best regards,
    Peter

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    Capture Europe
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  • 7.  RE: How to read mails from mail box in UC4

    Posted 6 days ago
    Thank you Peter, I will contact him quickly.

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    AWA 12.1.2
    Sam
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  • 8.  RE: How to read mails from mail box in UC4

    Posted 6 days ago
    Ihave not done it myself and it has a bit of a learning curve, you can theoretically use the REST interface to log into the MS-Graph API or older EWS.

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    Architect, Systems Administration
    Treehouse Foods
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