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double enteries in versioning of GRLoader

  • 1.  double enteries in versioning of GRLoader

    Posted Apr 11, 2016 12:11 PM

    Hi all,

    we are using casd14.1.

    we have developed C# script to load cis and relationships

    when we are running relationship grloader via script we are getting dual entries in versioning as shown in below image.

    Syntax we are using is : grloader -u  <servicedesk> -p <password> -s http://localhost:8080 -lftwa -P -a -chg switch

     

    Below is the double entry logs in versioning  for :

     

     

     

     

     

     

    dependent_name

    type

    provider_name

    TEST12345

    connects to

    test0987

    when we run for 1st time, in versioning its showing line 'Relatinship created' via xml file.

    when we rerun again same xml via c# script grloader it is showing another new entry log in versioning  'Relationship Active". which is not expected

     

    2016-04-11 21:13 Relationship Active Relationship connects to: test0987 connects to: test0987 ServiceDesk
    2016-04-11 15:07 Relationship Created Relationship connects to: test0987 ServiceDesk

     

     

    versioning.png

     

    But when we are running grloader via cmd prompt, if relationship already exist its not showing log like "Relationship Active"

    2016-04-11 21:13 Relationship Active Relationship connects to: test0987 connects to: test0987 ServiceDesk .

     

    do we know why "Relationship active" entry is coming via C# Grloader syntax used but not when we ran grloader directly in cmd.

    Also do we know what is meant by "Relationship Active" status in log and when and what scenarios this log will come?

     

    Thank you