Date: September 15, 2016
To: CA Service Catalog and Service Management Customers
From: The CA Service Level and Catalog Management Product Team
Subject: General Availability Announcement of CA Service Catalog R12.9.02
On behalf of CA, we appreciate your business and the opportunity to provide high-quality, innovative software and services. As part of our ongoing commitment to customer success, we regularly announce updated releases and maintenance for our products. Today, we are pleased to announce the availability of CA Service Catalog R12.9.02. This cumulative patch contains the most recent available updates from CA for this release. For further details, refer the readme.
To take advantage of the fixes, CA Support recommends that all customers currently using CA Service Catalog R12.9 apply this cumulative patch at their first opportunity. Visit the CA Service Catalog product information pages at https://support.ca.com/ for detailed information concerning this cumulative pack, up-to-date support information, and the latest technical bulletins. You can download R12.9.02 from here.
If you need any assistance, our CA Services experts can help. For more information on CA Services and how you can leverage our experience, please call 800-225-5224 (North America) or +1 303-262-8300 (International).
Your success is very important to us, and we look forward to continuing our successful partnership with you. To review our Technical Support Lifecycle Policy, please visit: https://support.ca.com/phpdocs/0/common/techsupp_policy.pdf.
Thank you again for your business.