Edit the letters "You have" in Employee role

[Anon Anon]

Hi

 

In the CA SDM 14.1 I required to edit in the form Home.htmpl for the role employee only  the letters "You have"  0 open Incidents but i dont know where change that row 

 

 

If someone can help me with this, I will thank him very much

 

Regards.

[Legacy User]

Hi,

you can modify these message in msg_cat.js file which should be located in Service Desk Manager\site\mods\www\wwwroot\scripts\msg_cat.js, if it's not presented there you can copy it from Service Desk Manager\bopcfg\www\wwwroot\scripts\msg_cat.js.

Attribue looks like:

__messages["You_have_%1_%2"] = "Your new message %1 %2";

 

If changes are not displaying, follow next steps:

- open ahdtop.htmpl;

- find msg_cat.js inclusion;

- modify it as:

<script type="text/javascript" src="$CAisd/scripts/msg_cat.js?20170421001"></script>

where 20170421001 is random digits but I prefer to use current date with increment number.

- reset webcache;

 

Regards,

cdtj

[Anon Anon]

I cant modify  the form msg_cat.js 

 

At the moment to open it unflods the next message and i dont know  what i need to modify in the form msg_cat_site.js 

 

 

In msg_cat_site.js shows other things but never the rows that you indicate

 

 

 

If you have another idea or commentary s let me know