Clarity Service Management

Expand all | Collapse all

CA Service Management Training Update

  • 1.  CA Service Management Training Update

     
    Posted 12-31-2015 04:09 PM

    Happy New Year from CA Education!  Here’s a quick end-of-year update on training for CA Service Management.

    All ILT/VL courses for products listed below are being updated for 14.1 and now have multiple delivery methods to

    fit your training needs! We are only a few courses away from completion.

    • CA IT Asset Manager 
    • CA Service Catalog 
    • CA Service Desk Manager 

    Courses are offered with 1 or more of the following delivery methods:

    • Instructor or Virtually Led (Traditional classroom or virtual learning)
    • Dynamic Labs (Self-paced labs that include study guide and image)
    • OnDemand Web Based Training (WBTs enhanced with CA PA to simulate lab activity)
    • CA PA content (CA Productivity Accelerator content with SEE IT, TRY IT, DO IT modes)

     

    Reminder that we also now offer a FREE Cumulative Differences web based training! 

     

    For more details on what’s available now or coming soon*, just select appropriate product from the

    Service Management Learning Path.  You can also visit certifications to learn more about the

    CA Service Management Proven Professional Certification.

    *Coming soon courses will be out over the next 4-8 weeks.



  • 2.  Re: CA Service Management Training Update

    Posted 12-31-2015 04:58 PM

    Thank you for sharing this information with the community Lisa. Happy New Year!

    Lisa Cummins wrote:

     

    Happy New Year from CA Education!  Here’s a quick end-of-year update on training for CA Service Management.

    All ILT/VL courses for products listed below are being updated for 14.1 and now have multiple delivery methods to

    fit your training needs! We are only a few courses away from completion.

    • CA IT Asset Manager 
    • CA Service Catalog 
    • CA Service Desk Manager 

    Courses are offered with 1 or more of the following delivery methods:

    • Instructor or Virtually Led (Traditional classroom or virtual learning)
    • Dynamic Labs (Self-paced labs that include study guide and image)
    • OnDemand Web Based Training (WBTs enhanced with CA PA to simulate lab activity)
    • CA PA content (CA Productivity Accelerator content with SEE IT, TRY IT, DO IT modes)

     

    Reminder that we also now offer a FREE Cumulative Differences web based training! 

     

    For more details on what’s available now or coming soon*, just select appropriate product from the

    Service Management Learning Path.  You can also visit certifications to learn more about the

    CA Service Management Proven Professional Certification.

    *Coming soon courses will be out over the next 4-8 weeks.