Symantec Access Management

  • Private Community
 View Only

  • 1.  CA SiteMinder 12.52 SP1 - We are getting the error when tried to run the smreg command.

    Posted Oct 06, 2014 10:05 AM

    We are getting the error when tried to run the smreg command.

     

    1. smreg command

    Error: InitRegistry:  problem accessing /usr/lib/siteminder/../registry/ or /usr/lib/siteminder/../registry/sm.registry, errno: 2/No such file or directory

     

    But there is no files/directories under /usr/lib directory because product was installed by non-root user.

     

    Also, there is another error when tried to run the XPSRegClient.

     

    2. XPSRegClient

     

    Error: [XPSRegClient - XPS Version 12.52.0100.499]

    Segmentation fault

     

    This is not any upgrade activity. we are doing the new installation on the Linux operating system.

     

    Please advise if anyone came across/experienced these kind of issues.

     

    Thanks

    Soma



  • 2.  Re: CA SiteMinder 12.52 SP1 - We are getting the error when tried to run the smreg command.

    Broadcom Employee
    Posted Oct 06, 2014 10:08 AM

    Hi Soma,

     

    Be sure you have sourced the environment variable for the Policy Server in order to run the smreg. Be sure also that all files under the Policy Server installation are owned by the user you use to run the Policy Server.

     

    Best Regards,

    Patrick



  • 3.  Re: CA SiteMinder 12.52 SP1 - We are getting the error when tried to run the smreg command.
    Best Answer

    Posted Oct 06, 2014 10:19 AM

    Hi Patrick,

     

    I just ran the following command and then everything working fine.

     

    source ca_ps_env.ksh

     

    It looks like we need to run this command first time after copying that file from the binaries.

     

    source ca_ps_env.ksh

     

    1. Successfully Ran smreg command.

    ./smreg -su ******

    2. Ran successfully XPSRegClient as well.

    ./XPSRegClient siteminder:****** -adminui-setup -vT

    [XPSRegClient - XPS Version 12.52.0100.499]

    Log output: /opt/siteminder/smps/log/XPSRegClient.2014-10-06_101139.log

    Initializing system, please wait...

    (INFO) : [sm-xpsxps-00120] Initializing XPS Version 12.52.0100.499

    (INFO) : [sm-xpsxps-00560] Database Transactions are 1.

    (INFO) : [sm-xpsxps-00300] 1 Parameter(s) loaded from Policy Store, 1 total.

    (INFO) : [sm-xpsxps-00330] Caching Policy Data...

    (INFO) : [sm-xpsxps-00310] 3660 object(s) loaded from the Policy Store.

    (INFO) : [sm-xpsxps-00430] Policy Store ID is "000d0e51-7cf2-142d-bcf0-91310a9b30cd".

    (INFO) : [sm-xpsxps-06870] XPS Auditing is enabled.

    (INFO) : [sm-xpsxps-03460] No validation warnings will be logged (controlled by CA.XPS::$LogValidationWarnings).

    (INFO) : [sm-xpsxps-00150] XPS Initialized. (286, 0, 0)

    (INFO) : [sm-xpsxps-00150] XPS Initialized.

    (INFO) : [sm-xobfed-02577] Successfully loaded smobjadapter.

    Validating client name, please wait...

    Preparing registration information, please wait...

    Processing complete. Thank you for waiting.

    (INFO) : [sm-xpsxps-00160] Shutting down XPS...

    (INFO) : [sm-xpsxps-00170] Shutting down XPS housekeeping...

    (INFO) : [sm-xpsxps-00160] Shutting down XPS...

    (INFO) : [sm-xpsxps-00210] Releasing SiteMinder object store connection to XPS...

    (INFO) : [sm-xpsxps-00180] Releasing XPS configuration cache...

    (INFO) : [sm-xpsxps-00240] XPS Shutdown Complete.

     

    Thanks for your quick response!

     

    Regards,

    Soma